Request to Add Email Banning and Access Revocation Features on Jinxxy
under review
Lucas369
I’d like to request two key features on Jinxxy that I previously found incredibly useful on Gumroad: the ability to ban specific email addresses and to revoke access to purchased products. As someone who sells digital avatars, I’ve faced challenges with customers who have leaked my content. Unfortunately, on Jinxxy, there’s no way to stop these individuals from purchasing more or accessing previously bought items. Implementing these features would help us protect our work more effectively and reduce the likelihood of a product getting leaked.
Log In
Dinzee_1
still waiting for this... 116 upvotes... this is the ONLY way we as creators can protect ourselves from ripping... and its still not a thing...
LynxJinx
Merged in a post:
Ability to block leakers from purchasing products
Revvy
I've confirmed a specific customer has purchased one of my products and subsequently leaked it via Google Drive (using the same email address for both Jinxxy and Google Drive). Currently, I nor any other creator has any means to prevent customers like this from purchasing future products and leaking them over and over again.
LynxJinx
Merged in a post:
Purchase revoke option for people caught leaking
Serapheminine
Having the option to revoke file access (while keeping the money, cause no refunds when breaking TOS) for users on a case-to-case basis
CompelledInk
I'm still waiting as well. Just had two customers only the last few days breaking my ToS, one by boosting my Discord server and instantly leaving after getting the product and another one not even putting in their discord name nor vrchat name and putting in a made up email address. It's so frustrating.
C
Chirping_Cat
CompelledInk You've pretty aptly demonstrated why there would be significant concerns with implementing this feature. Whilst using such a feature for the purpose of preventing piracy makes a lot of sense, the two use cases that you've supplied are far less clear cut and show the enormous potential for scope creep. Revoking someone's licence simply because they boosted your server for the minimum period of time in order to gain access to content is, I feel, not a genuine reason to revoke licenses of unrelated products even if disclosed in a Terms of Service. Additionally, I have concern over the fact that you would revoke licences not because of any malicious act that caused you financial harm, but simply because someone used a seemingly fake email address when buying your product... When you revoke licences, you are essentially taking away access to a paid product and not refunding the individual. It needs to only be done for good reason.
To be clear, I'm not against the implementation of this feature, but I do believe that your post is a great example of the onus of responsibility on Jinxxy to provide strict guidelines and training on how the feature should be used, how it should not be used, and to act as a independent arbiter of any disputes in order to ensure that consumers maintain faith in the platform.
LynxJinx
Merged in a post:
purchase revoke access to wrong info given
Dinzee_1
I had someone purchase an item from me and not fill in the "Discord" and "VRChat" username category correctly.
I wanted to revoke their access and send them an email to let them know i did so, so they will be able to reach out to me and prove that they are not leaking my items as that is the reason I have those categories in there but was unable to do so.
Zetta
One year later, we still want this
mirohbychin
This was requested on another post back in March 2024, and marked as "Under Review" but nothing has been mentioned about it since. To Jinxxy - I really really hope yall can consider adding this feature ASAP. Personally, the lack of this feature has me currently looking at shutting down my own Jinxxy store (which I absolutely love having and really dont want to leave) since I cant protect my work from getting leaked on here but can on other platforms. I think it would mean quite a lot to a lot of your users if we felt we could protect our hard work <3
J
JaxxsVR
Leakers should be punished from buying anything on Jinxxy and spreading it around. If proof is obtained, IPs/emails should be blocked straightforward from future purchases immediately. Make this a thing, protect your users work! 💯💯
LigerXT5
JaxxsVR Blocking IPs does nothing. It once did 15-20+ years ago. Most residential IPs rotate, no one has a "static" IP unless you're on a business account, or otherwise special case. In many places, it's not surprising a group of ISP clients share the same WAN IP, due to double-NATing. This further goes for anyone using Cellular based internet.
If possible, it would make more sense to ban the MAC address of the user, if it were possible, as that's what the IPs (Temporarily) assign to, however that's hardly an option, and MAC Masking is a common feature in most consumer routers.
Email banning is a good option, if anything ban the account the email is associated to, preventing access to anything bought on said account. However, this will only catch the less competent leakers. Temporary and throwaway email addresses are common place.
DRM is on the other end of the extreme of solutions...
Banning the user's option of payment would go a long ways. Banning the card and/or paypal account. However, with services like Privacy.com, unless that can be detected (last I knew it can't be), we're back to whack a mole yet again.
The options to punish someone for leaking the info is needed, but proving with 100% with a firm punishment that leaves a lasting mark... We're back to the argument of where the line is drawn between user privacy and proving honesty.
r
rustyarmor
I think its fair to have any storefront owner, physically or virtually to have complete control of who has access over it.
Calbia
+1. Blocking customers who leak products is incredibly important for me
Load More
→