Request to Add Email Banning and Access Revocation Features on Jinxxy
under review
Lucas369
I’d like to request two key features on Jinxxy that I previously found incredibly useful on Gumroad: the ability to ban specific email addresses and to revoke access to purchased products. As someone who sells digital avatars, I’ve faced challenges with customers who have leaked my content. Unfortunately, on Jinxxy, there’s no way to stop these individuals from purchasing more or accessing previously bought items. Implementing these features would help us protect our work more effectively and reduce the likelihood of a product getting leaked.
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Calbia
+1. Blocking customers who leak products is incredibly important for me
BlizzyFox
I'm in favor of this being added. Many people who run chargeback scams share their pirated assets and being able to block these users is a must.
Dinzee_1
must have fully agree
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RainbowCupcake
I would never purchase a product from a store owner that revokes access to products I purchased. I don't leak, but that is a HUGE red flag. A lot of creators have hot heads and adding this feature could easily be abused by them. Get a LEGIT copyright agreement and go through the proper channels. Creator blacklists are foolish and a slap to the customer base.
xTosca
RainbowCupcake How is it a red flag? It's common sense that if you break a creator's ToS, you lose the right to use their product. Don't break ToS(i.e. leaking assets, reuploading to piracy sites, etc) and you won't get access revoked, it's literally that simple....
xTosca
Like, I'm sorry, but if someone buys my avatars JUST to leak them, and I can verify they've been leaking the files or even uploading them to other sites, etc... I'm going to revoke access and that's entirely within my right as a creator to do. My ToS exists for a reason- if you can't respect my ToS, you don't get to use my stuff.
xTosca
Like, this viewpoint is like saying an MMO game shouldn't be allowed to ban you if you bought a subscription, no matter how many rules you break........ it's ridiculous to think you should get to break rules/ToS and receive no consequences and continue to use the product unhindered.
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HighCD
RainbowCupcake When you purchase an avatar, or any digital asset for that matter really. You are more or less buying a LICENSE to those digital assets.
Most of the time, these digitals assets come with a ToS. It is up to the buyer to read this ToS and make sure that the ToS is not going to be disruptive to their use case.
If you break the ToS of the seller, the seller is fully within their right to revoke access to the content you have purchased without a refund, as you quite literally broke the terms of service that YOU agreed to not break.
Creators often only use a sort of revoke/blacklisting system as a last resort for problematic people who go around mass leaking their files, thus hurting their sales in the long run.
This is not a red flag, this is simply sellers trying to defend their business and their earnings from leakers and thieves.
Creators who abuse revoking purchases for personal/petty reasons will usually get in trouble with a platform if it is reported.
runtime
I get the abuse concerns, but I think license revocation can be implemented in a way that disincentivizes the abuse you're concerned about. Jinxxy should communicate to creators that they shouldn't be revoking access to a license unless they have reasonably good evidence that terms were violated, and buyers should be able to reach out to Jinxxy support if they believe their license was revoked wrongfully. Creators would risk being banned from Jinxxy if it's found they're abusing license revocation, which is a LOT to risk, and therefore a good abuse deterrent.
Youth
RainbowCupcake that's not really a tangible concern since the feature is already implemented on Gumroad and Payhip; two absolutely beloved websites by Creators and Customers alike; the cases in which that feature is abused is so drastically low that over the 3-4 years I've been a creator in this community, I've heard of no such abuse cases; only complaints from Customers who have violated ToS/ToU and are facing consequences for their actions.
Also, what do Creator Blacklists have to do with this? Especially since 99% of the time, those blacklists are on
proven leakers/ToS violators
?Calling security measures (OPTIONAL security measures, might I add) a "HUGE red flag" is actually a red flag back onto you, honestly /srs
(also, if a creator does abuse that feature, are their products really worth getting all up in arms about not having in the first place..?)
LynxJinx
under review
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valenvrc
+1, must have