Products from Gumroad do not appear in creator dashboard
under review
Bartkk
After connecting a Gumroad store, there are no products visible on Jinxxy's creator dashboard and my profile, but the product appears in Jinxxy's search results. Also sometimes switching to the Gumroad tab in the dashboard throws an unauthorized error. The problem still persists after updating adding product multiple times, updating the store and waiting a couple of days. Also updates seem to work since a price change was reflected on Jinxxy's side after updating it on Gumroad.
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LynxJinx
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LynxJinx
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Contact support - https://support.jinxxy.com/
Bartkk
LynxJinx Support told me to report it on Canny, ticket #3304.
LynxJinx
Bartkk thanks. I'll follow up with you after I investigate.
LynxJinx
Bartkk: Gumroad looks to have changed something that affects our processing.
The issue is now tracked internally and I'll update this page when we resolve it.