Bug Reports

All of the published products on my Jinxxy store are gone and cannot be found in search. There are only two products visible. My other products still have their pages accessible through a direct url but they aren't on the store or in search. Publishing the products again works but I have around 50 products that I now have to publish again manually.

There's a bug in the list system. I deleted a list to start a new one from scratch. There's now no button to make a new list and there's a message saying “Looks like you have any lists.” I'm now unable to make new lists.

I'm trying to change my username to user all-lowercase letters (it currently has a capitalised first letter) and it's throwing an error, "That username is taken". Edit: It's possible with a workaround - changing username to something else, then changing it back with the desired letter casing.

I can provide a video showing that for some worlds, jinxy will just not upload a world to the platform and have an error. this happens if a world is above 1gb it seems. i have people waiting to buy some of these worlds off jinxy and need them to be uploaded

When creating a Profile Showcase you can choose to have it filter by asset type, but Clothing doesn't appear as one of the options in the dropdown.

Go to a user's profile and to their list of products. Click the 3 dots menu on any product. Choose share. Expected behavior: Link copied is like this: https://jinxxy.com/lackofbindings/chimeraclothingpack2vrc Actual Behavior: Link copied is like this: chimeraclothingpack2vrc?ref=jinxxy

Create or edit a product. Change the category to Avatar Addon. Flip the switch to enable additional unique assets. Click the button for "My product has another asset" Flip the switch back off without removing that entry. Attempt to save. "Undefined" will display below the category picker and asset details will fail to save.

When adding a hyperlink in the product description I do this (which have worked on the old creator dashboard): Write the words I want the link to be attached to > mark the words > click the add link and add the link in the box > Here it just adds the words a second time without a link attached. If I DON'T write the words first and then first start with clicking the add link button and write in the words and add the link nothing happens at all. Found this out while typing this. Temporary fix was to REWRITE the words! The text I used was originally copied from another product and this seemed to not work for the link system in the dashboard, very annoying.

I've had this issue on my and other storefronts for months now and it happens on every browser. I had been hoping it was a temporary issue and still hasn't been fixed. If anyone scrolls to the bottom of my Products page, the rest of my products don't load. It just spins loading forever. I have a lot of assets in my store and users can't find half of my assets unless they use the search function with my name. There's a virtual convention coming up very shortly and I need users to be able to see my storefront properly, specially as I will be having a sale. I need to be able to reliably link my products page for my convention booth. Please fix the loading issue, or add in the use of indexed pages like the searchable marketplace has. Thank you.

After changing my store name on Gumroad, the links have not been updated on my Jinxxy account, making the links lead to an error page, could I edit the links manually?