Issue with Product Uploading
complete
Kandyto
i tried to upload my files such as zip or a unity package and an error keeps popping saying "error completing the upload"
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LynxJinx
complete
LynxJinx
Merged in a post:
Upload is Failing
VinnieDaPoohh
I am unable to upload my 425MB Unity package to the product.
LynxJinx
in progress
Go ahead and try again. Let me know if it works for you or if you get an error.
LynxJinx
Merged in a post:
It is not allowing me to upload my unity export to sell. It just says there is a error with uploading/prossing
PinkeePop
LynxJinx
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Unity file stops uploading partways through
Drifters
I can provide a video showing that for some worlds, jinxy will just not upload a world to the platform and have an error. this happens if a world is above 1gb it seems. i have people waiting to buy some of these worlds off jinxy and need them to be uploaded
LynxJinx
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Zip files getting corrupted
xTosca
So, there seems to be an issue on Jinxxy's end with ZIP files. Multiple people now have come to me to report that the zip file for one of my newer avatars is corrupt and can't be extracted, or if they CAN extract it, the unitypackage can't import.
That same zip file unzips fine on my end and customers using Gumroad(same exact zip file) have stated they don't have the same issue.
This has happened twice on two separate occasions with two different updates to the avatar(two separate zip files)- it's not just a one-off issue.
Initially I would've thought maybe it corrupted during the zipping process on my end but that doesn't seem to be the case. It doesn't seem to be an issue with my network connection either as the same .zip files uploaded to Gumroad and Google Drive don't have the same issue.
I eventually just had to upload the loose files instead for people to access the product.
LynxJinx
Merged in a post:
Product Loading Failed
VinnieDaPoohh
When trying to upload a new product to jinxxyy it gets me a warning and asks me to try the upload again yet to no avail it refuses to upload. Contacted support and they told me to drop this here. ( I cannot upload any product to my account unless its a super small MB file. )
Soupytars
did you ever find a fix? andf have you been able to upload it anywhere else?